Top Challenges Faced During Online GST Registration

If you’re planning to start a business in India, getting your Online GST Registration done is one of the first and most important steps. It’s not just a legal requirement—it also helps you stay on the right side of the tax system and gives your business more credibility. But let’s be real—it’s not always a smooth ride. Many people encounter difficulties when applying online, especially if they’re doing it for the first time.

 

Here are some common challenges people face during the GST Registration process, along with tips on how to address them:

 

1. Confusion About the Process

2. Errors in Document Upload

3. Problems With OTP Verification

4. Technical Glitches on the GST Portal

5. Difficulty in Understanding Business Codes (HSN/SAC)

6. Rejection Without Proper Reason

 

1. Confusion About the Process:

The first challenge? Simply not knowing where to start. The GST portal isn’t exactly beginner-friendly. If you're not used to handling official paperwork online, it can feel overwhelming. Many small business owners, shopkeepers, or freelancers are unsure about which documents to upload or which category to select. This confusion often leads to delays or even rejection of the application.

 

2. Errors in Document Upload:

One of the most common problems is uploading incorrect or unclear documents. Maybe your PAN card is blurred, or your address proof doesn’t match your business location. Even a small mismatch can cause your application to be rejected. Always double-check your documents before uploading. Make sure they’re clear, up-to-date, and match the details in your application.

 

3. Problems With OTP Verification:

This one’s surprisingly frustrating. You’re filling the form, everything is going well, and then you get stuck at OTP verification. Either the OTP doesn’t come, or it expires too quickly. If your mobile number or email ID is not correctly linked to your PAN or Aadhaar, it can cause delays. Ensure your contact details are accurate and functioning properly before you start.

 

4. Technical Glitches on the GST Portal:

Let’s not ignore this—technical errors are real. Sometimes, the site crashes, doesn’t load properly, or throws unexpected errors. This can happen during peak hours or when the government updates the system. If you encounter this issue, it’s best to try again after some time or use a different browser. Many people trying to complete GST Registration face these issues at least once.

 

5. Difficulty in Understanding Business Codes (HSN/SAC):

When filling out the form, please enter the HSN or SAC codes corresponding to the goods or services you offer. Most new business owners are unaware of what these are or how to locate them. Selecting the incorrect code can lead to issues later when filing returns. The solution? Use the code finder on the GST portal or take help from someone who understands the process.

 

6. Rejection Without Proper Reason:

Sometimes, even when you've done everything right, your application may get rejected without a clear explanation. This can be disheartening. If this happens, don’t panic. Check the rejection reason carefully, fix the issue, and apply again. If needed, get help from a tax consultant or a GST practitioner.

 

Conclusion

Online GST Registration can be tricky, but you're not alone. Stay patient, get help if needed, and once it's done, managing taxes becomes easier—pushing your business forward with confidence and legal clarity.

 

Struggling with Online GST Registration in India? Why not let Eazy Startups handle it for you? We simplify the entire process—right from document checks to final approval—making sure your registration is smooth, stress-free, and error-free. Let experts save you time and frustration. Reach out to us for more details.